If you’ve never used a Google Voice account before, check out our guide on how to set up a Voice account on your smartphone. At this time, you’ll need to set up and use a Google Voice account to make phone calls. Google recently shut down the Google Voice integration that made voice calling in Hangouts possible, which means you can’t place phone calls from Hangouts anymore.
If you’ve recently noticed that these features are no longer available to you or are limited in Hangouts, here’s what you need to know about how to transition from Hangouts to other communication services that will still allow you to stay in contact with your friends and family. Google has recently started shutting down the main functions of its Hangouts service, namely its messaging and voice calling features.